Question 1

How much does Transcapt cost?

Accepted Answer

Transcapt uses pay-per-use pricing with no subscription. You get 15 free minutes on signup, then buy credits starting at $4.99 for 2 hours (~$0.042/min). Credits never expire.

Question 2

Is Transcapt better than Otter.ai?

Accepted Answer

Transcapt has no monthly subscription and no minute caps, unlike Otter.ai ($16.99/mo with 1,200 min cap). Transcapt also supports LATAM Spanish dialects (Mexican, Argentine, Chilean, Colombian) that Otter handles poorly.

Question 3

Does Transcapt support Spanish transcription?

Accepted Answer

Yes. Transcapt supports 50+ languages with dialect-specific configuration for LATAM Spanish variants: Mexican, Argentine, Chilean, Colombian, and Peruvian. Our STT pipeline uses modern speech recognition models tuned with regional vocabulary to preserve voseo conjugations and local expressions.

Question 4

What file formats does Transcapt export?

Accepted Answer

Transcapt exports to TXT (plain text), SRT (subtitles with timestamps), DOCX (Microsoft Word), and PDF (formatted document).

Question 5

Do I need a subscription to use Transcapt?

Accepted Answer

No. Transcapt is pay-per-use with no monthly subscription. Buy credits only when you need them — credits never expire. New users get 15 free minutes on signup.

Question 6

Does Transcapt accept MercadoPago for LATAM?

Accepted Answer

MercadoPago checkout for LATAM users (Mexico, Argentina, Chile, Colombia, Brazil, Peru) is rolling out in Q2 2026. Today, all users can pay via Lemon Squeezy with international cards.

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